Help and contact

Hechas support

If something is not working, email hola@hechas.app. Include the email on your account and explain what happened. Do not send client photos unless we ask for them to investigate the problem.

Account access

Hechas uses an email sign-in link, not a password. Check your spam folder if the link does not arrive. If it still does not arrive, write from the same email you want to use with Hechas.

Sets and images

Tell us whether the problem happened while choosing photos, creating the set, opening a result, saving it, or sharing it. Include the approximate date and iPhone model. Do not send the source photo in your first message.

Subscription and purchases

Apple processes the purchase. Use Restore Purchase in Hechas or open Apple Subscriptions to manage or cancel a subscription.

Delete an account or set

In the app, open Settings and tap Delete account. You can also delete a set from its own screen. Deleting the account does not cancel an Apple-managed subscription.

Privacy

Read the privacy policy for deletion periods and available choices.

Help and contact

Email: hola@hechas.app
Product: Hechas for iPhone
hechas.app